GARDEN MAINTENANCE Operations Manager
Position: Garden Maintenance Operations Manager
Location: Queenstown
Hours: Full Time / 40 Hours per week
Groundswell Landscapes is offering an outstanding senior leadership opportunity for an experienced horticultural professional to take ownership of our garden maintenance division during an exciting period of growth.
This is a key leadership role within the business, responsible for driving the performance, growth and ongoing development of our high-end maintenance operations across both Queenstown and Wānaka. The successful candidate will play a major role in shaping the future of the division through team leadership, client relationship management, business development, quoting and pricing, customer service, and the continual improvement of systems and processes.
The role is approximately a 50/50 split between hands-on gardening work and operational management. You will spend part of your time working alongside the team on-site, delivering exceptional horticultural outcomes, and part of your time managing the business side of the operation, including planning and scheduling, client communication, reporting, logistics, quoting, sales opportunities, team management, and administration.
Based predominantly in Queenstown, you will lead a skilled maintenance team caring for some of the region's most prestigious residential properties throughout both Queenstown and Wānaka. This includes overseeing the planning, delivery and quality of maintenance services across all properties, while ensuring exceptional client relationships and outcomes.
This role requires someone who is equally comfortable on the tools, in front of clients, on the phone, and behind a computer managing the day-to-day operations of a growing division.
This position offers significant autonomy, responsibility and influence within the company and is ideally suited to someone looking to take ownership of a high-performing division, drive growth, and help shape the future direction of Groundswell's maintenance operations.
What we are looking for - Essential Skills & Experience:
Proven leadership experience in a senior or management role, with 5+ years preferred
Strong project management and organisational skills.
Comfortable with budget management and financial oversight
Full, clean manual driver’s licence
Proven experience managing high-end gardens
Strong communication, reporting and technology skills
An entrepreneurial mindset with sound business acumen and commercial awareness
Desirable Skills and Qualifications:
At least 7 years’ experience in horticulture, gardening or landscape maintenance
Strong lawn and turf management experience
Diploma or Level 4 horticulture qualification
Growsafe certification, or equivalent
We are offering:
$100,000 – $140,000 salary
Company ute
Performance-based bonuses
Senior role with growth opportunity
Senior leadership responsibility
Opportunity to influence business growth
Premium residential garden portfolio
This is a senior opportunity for an experienced leader who wants to take ownership, deliver exceptional client outcomes, and play a key role in establishing us as one of the region’s leading garden maintenance businesses.
Apply now with your CV and cover letter. Applications will be reviewed when received and interviewing held on an ongoing basis until the position is filled.