There's actually quite a lot to unpack on this subject, and pushing ego aside, let's focus on the raw human element. People will always remember how you make them feel! We know this, yet we can trip ourselves up sometimes when challenged with a difficult situation. For some people, empathy to others comes as second nature, and for others, maybe not so much. Identifying our strengths and weaknesses is really important here. Confidence will also play a major part, and for people with neurodivergence or learning disabilities, that may add another layer where conversing and comprehension could need support and patience. 

Trust is the foundation of any successful workplace relationship. As recognized by the Employment Relations Act 2000, "mutual trust and confidence" is crucial for a thriving employment environment. In our latest article, we explore effective strategies to cultivate trust within your organization. From open communication and embracing mistakes as learning opportunities to empowering autonomy and fostering accountability, discover how to create a collaborative atmosphere where trust can flourish.

In today’s dynamic workplace, an accurate job description is more than just a checklist of tasks—it’s a cornerstone of effective performance management and a critical tool for nurturing a positive company culture. Let’s explore why crafting precise job descriptions is essential for both employees and employers.

A well-defined job description sets the stage for success. Let us guide you how.

If an employee raises a Personal Grievance, you as the employer must be given the opportunity to understand the grievance and address it.

If informal discussions and mediation through the Ministry of Business Innovation and Employment (MBIE) don’t resolve the issue, the next step is a formal investigation hearing with the ERA.

But here’s the hard truth: this process isn’t just emotionally draining—it can also be expensive.

Follow the story of Veolia to take a look how things can be not as smooth as originally intended.

As a Manager or Employer, the chances are you’ve heard that phrase at least once from a staff member, if not multiple times during your career. And when you’re already under pressure, it’s enough to make your blood boil!

Let’s face it, for a lot of us “survive til ’25” was a rough ride and the tunnel to “thrive in ‘25” might feel like it isn’t getting any shorter, as we stare off to the second half of the year.