The focus is predominantly on how to lead a team through a significant event, look after your own and others wellbeing and follow a crisis time line.

The workshop is not on how to complete an accident investigation, nor is it meant to replace Co-ordinated Incident Management (CIMS) training.

• Crisis timeline,

• Signal detection: What could go wrong in your world?

• Preparation and leadership,

• Crisis Leadership: 3 P’s

• What happens on the day: How different people react,

• How to support your team and yourself,

• Prioritising the future.

Goal 1: Individual

• Gain an understanding of the Crisis Management Timeline.

• Gain an understanding of how they and their individual team members may respond to a crisis.

• Gain an understanding of what to expect if there is a Worksafe investigation.

Goal 2: Team

• Ensure that the management team has a consistent crisis management approach.

• Ensure that the management team understand who their key stakeholders are

• Ensure that communication between leaders and their teams is effective and transparent.

Goal 3: Organisation

• Ensure that projects are completed on time and if targets can’t be met there is a strategy to manage client expectations.

• Establish the ‘Even Better’ culture, where communication issues are proactively dealt with.

Workshops, training, and courses are developed and delivered by Madfli Limited, trading as Enterprise and Staffing Innovations NZ (EASI NZ)

1. Bookings:

   1. Bookings for public workshops will not be considered as “confirmed”, until they are paid in full.

   2. Training spaces made available for clients are viewed by EASI NZ as ‘stock’ and as such are perishable items that cannot be easily on-sold. Once booked by you they are unavailable to other clients.

1. Payment Terms:

   1. Invoices will be issued at your request after you have confirmed your interest in a workshop/course.

   2. Invoices are payable on receipt.

1. Cancellation Fees:

   1. Course dates are provided based on minimum attendance numbers and subject to the availability of qualified instructors. If EASI NZ is required to cancel the booking, you will receive a full refund.

   2. In all other circumstances, unless there are special circumstances (as decided by EASI NZ) fees for cancellation fees will be as follows:

      • Minimum 15 days’ notice before the event 100%

      • 7-14 days’ notice before the event 50%

      • Less than 7 days’ notice before the event, no refund will be given.

   3. Cancellation fees will be observed, even if the training takes place at a later date. No part of the cancellation fee can be credited to future work.

1. Recording:

   1. No recording without consultation or the permission of EASI NZ is permitted for any live or virtual event. If recordings are permitted by EASI NZ, the client agrees that it will be for secured viewing access, for a limited time period as agreed in advance of the event. The client also agrees to not upload the recording to social media of any kind at any time or share via email/text.

1. Covid Clause:

   1. Should the event have to be postponed because of Covid alert levels, government mandates, or similar circumstances, any payments can either be used towards a virtual event or remain held for a future event.

Disclaimer: EASI NZ excludes all liability for claim, loss, demand, or damages of any kind due to use of content, materials, or information provided. It is your responsibility as to what you take onboard and entirely at your own risk as to how you use the information and resources provided.